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Stay ahead with the latest trends, innovations, and best practices in business process management. Explore expert perspectives, practical guidance, and industry developments that drive operational excellence and digital transformation

Intelligent Business Opens Office in Split
Intelligent Business Opens Office in SplitIntelligent Business

Intelligent Business Opens Office in Split

We’re excited to announce that Intelligent Business has opened a new office in Split, Croatia. For us, this step is about more than a physical space — it’s about creating…
Top BPM Trends for 2026
Top BPM Trends for 2026BPM & Digital Transformation

Top BPM Trends for 2026

Staying competitive in 2026 means staying ahead in BPM. From AI-powered decision-making to process mining, these trends are reshaping how organizations manage workflows. Learn what’s on the horizon and how…
Customer-Centric Process Design
Customer-Centric Process DesignBPM & Digital Transformation

Customer-Centric Process Design

In today’s competitive marketplace, processes are no longer just about internal efficiency—they are about delivering value to the customer. Customer-centric process design aligns operational workflows with the customer journey, ensuring every touchpoint…
The Future of BPM: AI and Automation
The Future of BPM: AI and AutomationAI & Automation in BPM

The Future of BPM: AI and Automation

Business Process Management (BPM) is evolving rapidly, and the integration of artificial intelligence (AI) and automation is at the forefront. Traditional BPM often focused on reactive problem-solving, addressing issues after they occurred.…
Leveraging Process Mining for Continuous Improvement
Leveraging Process Mining for Continuous ImprovementProcess Mining & Analytics

Leveraging Process Mining for Continuous Improvement

Continuous improvement is at the heart of effective BPM, and process mining is revolutionizing how organizations achieve it. By analyzing event logs and operational data, process mining tools visualize real-time process flows, pinpoint…
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