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Privacy Policy

Intelligent business d.o.o.
Last updated: 25th September 2025

  1. Introduction

At Intelligent business d.o.o. (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website https://intelligent-business.eu/ (the “Site”), and your rights in relation to that data. It also describes how we use cookies and similar technologies.

We comply with the EU General Data Protection Regulation (GDPR) and applicable data protection laws in Croatia.

  1. Data Controller

Here are our details:

  • Company: Intelligent business d.o.o.
  • Address: Put Žnjana 25, 21000 Split, Croatia
  • Email: info@intelligent-business.eu

We are the data controller for your personal data processed in connection with the Site, unless otherwise stated.

  1. What personal data we collect & how

We collect and process different types of personal data in various contexts. Below are the typical categories and contexts, though in your specific case there may be more depending on which forms, tools, or services you use.

Category of Personal Data Examples How / Why We Collect It
Contact & identity data Name, surname, address, email, phone number, company name When you contact us via forms, request quotes, subscribe to communications, or otherwise provide this info.
Usage & technical data IP address, browser type, time of visit, pages viewed, referral source, device information Automatically through site analytics, server logs to analyze and improve site functionality.
Communications Emails or messages you send to us, feedback, inquiries To respond to you, improve our services, maintain records.
Marketing / newsletter preferences Whether you have opted in to receive marketing communications, preferences about content Only with your explicit consent; to send you updates, offers, or relevant news.
  1. Legal bases for processing

We will only process your personal data where we have a valid legal basis. These include:

  • Your consent (e.g. for marketing, newsletters, cookies beyond strictly necessary).
  • Performance of a contract or steps prior to entering into a contract (e.g. when you request a service, we need your contact details to respond).
  • Legal obligation (e.g. keeping accounting records, compliance with laws).
  • Legitimate interests, provided these do not override your rights (e.g. operating and improving our website, security, fraud prevention, site analytics).
  1. Purposes of processing

We use your personal data for the following purposes:

  • To provide, maintain, and improve our Site and services.
  • To respond to your enquiries and communicate with you.
  • To send you information, updates, newsletters or marketing messages (if you have opted in).
  • To comply with legal obligations (e.g. accounting, tax, etc.).
  • To analyze usage of our Site (analytics) to enhance user experience.
  • To prevent fraud, misuse, or illegal activity, and to enhance security.
  1. Cookies and similar technologies

We use cookies and similar technologies on our Site. For more details, see our Cookie Policy, which is integrated into this Privacy Policy. You have the right to accept or reject non-essential cookies. The types of cookies we use include:

  • Strictly necessary (required for site functionality)
  • Performance & analytics
  • Functional preferences
  • Marketing & advertising
  • Social or embedded content
  1. Sharing and disclosure of data

We will not share your personal data with third parties except in the following cases:

  • With service providers / partners who perform services on our behalf (e.g. hosting, analytics, email dispatch). They will only process data as instructed and in compliance with data protection obligations.
  • If required by law or in response to valid requests by public authorities (e.g. court order).
  • To protect our rights, property, or safety, or that of users or others.
  • With your explicit consent (for example, for marketing, or when you ask us to share with third parties).
  1. Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected (e.g. to fulfill your requests, for communication, to comply with legal obligations).

After that, we either delete it or anonymize it, unless another legal basis justifies continued retention (e.g. legal, financial, or regulatory requirement).

  1. Security measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Some of these measures include:

  • Use of encryption (e.g. SSL/TLS) when data are transmitted.
  • Internal access controls, ensuring only authorized personnel have access.
  • Regular security reviews and vulnerability assessments.

However, no method of transmission or storage is completely secure; we cannot guarantee absolute security, but we strive to minimize risk.

  1. Your rights

Under GDPR and applicable law, you have rights with respect to your personal data, including:

  1. Right of access – to obtain confirmation whether we are processing your data, and if so access to that data.
  2. Right to rectification – to correct inaccurate or incomplete data.
  3. Right to erasure (“right to be forgotten”) – in cases where processing is no longer necessary, or you withdraw consent, etc.
  4. Right to restriction of processing – in certain cases (e.g. you contest accuracy, or object to processing).
  5. Right to data portability – where processing is based on consent or contract and data are processed by automated means.
  6. Right to object – e.g. to marketing communications, or processing based on legitimate interest.
  7. Right to withdraw consent – at any time for processing based on consent.

To exercise any of these rights, contact us using the contact details in Section 2. We will respond in accordance with applicable law, typically within one month (or as required).

  1. International transfers

If any of your data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses, so that your rights remain protected.

We will notify you if and how such transfers occur, where required by law.

  1. Children

Our Site is not intended for children under 16 (or the age required by applicable local law). We do not knowingly collect personal data from children. If we become aware that a child has provided us personal data without parental consent, we will take steps to delete such data.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (for example, when we introduce new features, change services, or because of legal/regulatory changes). When we do, we will update the “Last updated” date above, and post the revised version on the Site.

Your continued use of the Site after changes means you accept the updated policy.

  1. Contact information & complaints

If you have any questions, requests, or concerns about this Privacy Policy or our processing of your data, you may contact us:

Intelligent business d.o.o.
Put Žnjana 25
21000 Split, Croatia
Email: info@intelligent-business.eu

You also have the right to lodge a complaint with the supervisory authority. In Croatia, that is AZOP – The Croatian Personal Data Protection Agency.

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Contact us

T: +385 (0)99 299 3992
E: info@intelligent-business.eu